At Portage Park Coins, we strive to ensure that our customers are satisfied with their purchases. This Refund and Return Policy outlines the conditions under which returns and refunds are accepted.
1. Return Eligibility
Items may be returned within 30 days of receipt if they are in their original condition and packaging. To be eligible for a return, you must provide proof of purchase.
2. Non-Returnable Items
Certain items are non-returnable, including but not limited to:
3. Return Process
To initiate a return, please contact our customer service team at [insert contact email or phone number]. We will provide you with instructions on how to return your item.
4. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.
5. Shipping Costs
Shipping costs for returns are the responsibility of the customer unless the return is due to an error on our part. We recommend using a trackable shipping service or purchasing shipping insurance for items over $75.
6. Exchanges
We do not offer direct exchanges. If you wish to exchange an item, please return the original item and place a new order for the desired item.
For any questions regarding our Refund and Return Policy, please contact us.
